Your issue:
With so much business done today over phone, missing details from an important conversation could prove disastrous. Some businesses also have a legal/regulatory requirement to record calls.

Our solution:
Totem's Call Record solutions give you the freedom to record conversations at the touch of a button or automatically, and because we hold the hardware in-house there's no need for you to purchase expensive recording equipment.

Call Record can reduce the risk of missing details from important calls, allowing you to record conversations without the need to purchase expensive on-site recording equipment.

Our network based solution gives you the ability to record in and out-bound calls in
three formats:

1. All Calls
2. On Demand
3. By Percentage

Upon completion of a call, the recording is converted into an audio file which can be retrieved in two ways. It can be e-mailed to a dedicated account or stored online using Totem's audio server.

 

Please contact us for prices or more information.