Simple functioning solutions which address your
real business issues, enabling you to effectively
manage your calls.
Benefit from complete control of your call
management using Smart Call Handling, allowing
you to implement changes anytime, anywhere.
The Smart Call Handling suite of products enables
you to manage all of your call plans online, allowing
you to move with your business needs.
Your issue:
I want to control and customise where my calls are directed to at different times and
instantly receive notification of messages through one online management system.
Our solution:
Net-Planner allows you to take control of all your inbound calls with 1 simple effective
solution. Our inbound call management solution ensures that you don't miss a single
call wherever you are, guaranteeing business efficiency and an enhanced customer
experience. You can personalise the system and even change where you want your calls
diverted to, all via a simple web interface.
You can:
1. Change your opening and closing times for individual days.
2. Control which number your calls are directed to both in and out of hours.
3. Set your daily hours of operation via the web over 3 'timezone' settings per day.
4. Back up each divert plan to the 'Voicemail to e-mail' service.
5. Choose two 'Out of Hours' number options providing call overflow.
6. Set back up for the 'Out of Hours' diverts to the 'Voicemail to email' service.
7. Benefit from the in-built disaster recovery capability.
Your issue:
I want online control of my IVR and online message storage, plus the flexibility to
re-target my numbers when required.
Our solution:
Call Manager provides all the functionality of Call Planner, with the additional power of
an IVR and online message storage via an audio server.
You can:
1. Enjoy all the functionality of Call Planner.
2. Enjoy an IVR with up to 10 options (each with 3 diverts).
3. Present a professional first impression.
4. Route calls more effectively.
5. Choose method of message retrieval: online or email.
6. Add Call Record or Mid-Call Transfer functionality as additional options.
Your issue:
I want online control of my IVR and online message storage, plus the flexibility to
re-target my numbers when required.
Our solution:
Call Manager provides all the functionality of Call Planner, with the additional power of
an IVR and online message storage via an audio server.
You can:
1. Enjoy all the functionality of Call Planner.
2. Enjoy an IVR with up to 10 options (each with 3 diverts).
3. Present a professional first impression.
4. Route calls more effectively.
5. Choose method of message retrieval: online or email.
6. Add Call Record or Mid-Call Transfer functionality as additional options.
Your issue:
I want online control of my IVR and online message storage, plus the flexibility to
re-target my numbers when required.
Our solution:
Call Manager provides all the functionality of Call Planner, with the additional power of
an IVR and online message storage via an audio server.
You can:
1. Enjoy all the functionality of Call Planner.
2. Enjoy an IVR with up to 10 options (each with 3 diverts).
3. Present a professional first impression.
4. Route calls more effectively.
5. Choose method of message retrieval: online or email.
6. Add Call Record or Mid-Call Transfer functionality as additional options.
